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"absolute garbage"

"liking the cam however the battery life is extremely poor"

"very disappointed"

"i don’t normally write reviews but had to for this as the are absolutely terrible"

"so unfortunately i am returning mine for a refund"

"my only gripe is that the first battery charge only lasted about three weeks if that continues i will change my score"

"a major issue which i hope ring will fix in newer models"

"a camera more expensive than the basic model and ring have turned off the functionality to flip the video 180 degrees if you ceiling mount it"

"i has settings to say is it facing a window but after speaking to the tech department it doesn't work"

"initially wanted to use through window to prevent having outside but this does not work through the window and will pick up reflections indoors sending a false alarm"

"my main issue is that i can’t set the motion zone big enough"

"ring support have been pretty useless simply telling me it's my wifi"

"only problem seems to be if it is very foggy and damp then the lens can get misted and needs a clean before it senses movement!"

"we had a few other issues during set up but i think this may be pilot error or a wifi connection issue"

"i do get a couple of false alarms each day at the moment"

"mine will go on ebay shortly as i have ordered arlo instead having wasted my money on this one"

"over priced"

"it is used indoors not outdoors which would shorten the battery life even more in such cold weather"

"so unfortunately we had to return it and replaced it with a blink xt2 which has had no connection issues"

"another problem that i had was the 30 day free trial — it gave me just two days"

"i note the hole for the power cable in this model so i would assume you just need to buy the cable and can do this at a later date"

"save your money mounted outside front of property nothing but constant problems from wi fi connection despite the router being less than 2m away unless you have the perfect environment in the evening the picture quality at night is awful if there is a wall light or any other object in slight view the night cam does not work"

"while i can see that the app does indeed tell me the outdoor camera's have a poor signal i can only assume that must be down to subpar wifi transceivers in these things as i can use any other device i own stood riught next to the cameras without issue and wifi analysis shows my phone getting 50mbps+ right next to each camera ring claim they only need 1mbp s "

"sending it back"

"negatives: very inconsistent i get impression once working they’ll be of value but to protect your home it’s something of concern to have so many issues straight off the bat"

"the same happens if i take it the other side of a 100mm brick wall"

"total waste of money"

"just appalling"

"really irritating and rendering the camera completely pointless until a time where i can get a ladder"

"these have been a real disappointment on reflection i’m 3 days into having them setup and spent each day either having to reset one or speaking to support who basically just accuse you of it being your home network"

"in summary really awful support from ring limited to 20 minutes what's this about!"

"bear in mind that it takes forever to recharge hours "

"you can’t view recordings 24 7 and will only record if it detects motion or you click on a live view so utterly pointless"

"disgusting marketing by ring!"

"i got the plug in ones because i don’t want to have the batteries die and be without monitoring in my home"

"mine is outside and good in poor weather"

"massive waste of time money and electricity"

"bit disappointed really"

"the motion triggered video saved to the cloud is choppy and pixelated good luck identifying the criminal if a crime really happens"

"i will tell you the issues i had which i wish i hadn't done in the hope you will avoid my annoyance at myself"

"contacted ring support on line and although very helpful the advice was becoming extremely complicated needed two phones had to set up a hotspot on one etc etc "

"this doesnt work more often then it does work"

"it worked well for about 40days then crap"

"ran all of the tests in the app and signal strength was good so i can only assume it’s a flawed system"

"good camera but i wanted it to be used indoors facing out but unfortunately it failed"

"many many others with exactly the same issue"

"i cannot understand how other users gave this product good ratings it's utter rubbish"

"the only issue i will have is when there’s motion it takes a while for the video to process"

"this is a very cumbersome awkward and not very user friendly way of recharging a battery"

"and £179 for hd2 door bell + £30 chime one thing i really don’t like with ring is after 30 days is over they don’t even give you 1hr to review recording previous alerts when there are issues with video not loading at the time of motion alert pops up on your phone you wont be able able to find out what happened useless!"

"the siren mode isn’t overly loud but it’s loud enough to deter someone if needed"

"tried live view just comes up with either streaming error or an option to reconnect"

"audio and talk is clear but we have only used inside so cant comment on how well this works outside and i am sure other functions would suffer"

"neither battery will take a charge"

"i also moved the camera to within four metres and tried two metres on both access points and drop outs still happen so it's not the signal"

"this is disgraceful marketing and product management"

"the apps were rubbish and logging in to see the feed would fail"

"but next day its stopped working again it dont record and cannot see tbe live view as well but on app its its online"

"50 per camera per month poor value and worse connectivity i have fibre 200mbps so it is not the broadband"

"just rubbish"

"unfortunately my experience with these has been shocking"

"also when first setting up it said critically low battery and wouldn't work despite being fully charged"

"unfortunately i've had to return this"

"did the usual trouble shooting thought its my internet but all my other devices work fine and i consistently get around 30mbps download and around 20mbps upload"

"30 second clips as opposed to 60 second clips field of view smaller although still good enough"

"read the reviews after i bought two ring new stickup battery cameras to find that all the issues i had experienced of very poor wifi connection despite being in the next room to the access point lack of motion detection and not working through glass windows were all known issues with this device"

"i had to return 1 straight away as after charging the battery i got the “battery is critically low” message and after charging again i repeatedly got this message and the camera wouldn’t work"

"charge the battery setup drill two holes and fit the mount job done!"

"zero stars!"

"useless junk"

"despite being almost on top of my mesh disc fingbox reports it constantly dropping off the network which fits with its periodic inability to detect motion or allow live view"

"the sound on the camera is loud enough although sometimes the 2 way talk is slightly delayed"

"you can talk to the person at your door before opening it great for vulnerable people being isolated this time i shall install more of ring"

"this proved to be even more useless than the device"

"this ring device has never worked i can’t get it to connect to internet due to ill health i’ve had it too long to return it it’s been put on the wall at my front door not connected just an ornament don’t buy this useless item bitterly disappointed"

"this device was replaced quickly by amazon and now works ok but after about 5 6 weeks i was charging another one and got the battery message again so had to return this one"

"save your money mounted outside front of property nothing but constant problems from wi fi connection despite the router being less than 2m away unless you have the perfect environment in the evening the picture quality at night is awful if there is a wall light or any other object in slight view the night cam does not work"

"there is nothing at all in the manual or app that tells you how to set up alexa in this very strange how on earth is a newbie suppose to work that out?"

"would maybe connect 1 in 10 times i checked kept saying poor or no connection and we had it connected to our to internal mesh wifi"

"dislike the hidden cost by ring to allow you to see any footage apart from live camera"

"i spoke with ring tech support a few days ago and they suggested a few setting changes but the drain rate doesn’t seem to have slowed"

"another problem that i had was the 30 day free trial — it gave me just two days"

"having read loads of comments from other users with the same problem i have returned the cam"

"another annoying fact is sometime it does not even notify when i come home"

"constantly loses connection"

"i was thinking of buying the power cable to see if it being live all the time would be better but it is not cheap"

"easily installed outside and having been up for almost a month still has over 50% battery left"

"i will be sending back and buying a hard wired camera"

"maybe just a little pricey"

"i bought this in addition to our ring 2 doorbell to further improve the security at the house & it dropped to £69!"

"significant downgrade from the previous model"

"i have followed all the tips for extending the life including the consideration that the battery's performance falls off below 40 f"

"amazon please hang your head in shame"

"great for a little camrea just wish the battery would last longer on the high sensitivity settings"

"as a security device this makes it fairly useless"

"several stories in the media about the poor security of ring devices"

"worked fine at first but now won’t detect motion looking out glass and point less having it if it doesn’t work indoors like advertised plus no night colour"

"i'm guessing from other reviews it just has a faulty battery but no way to just request this is replaced"

"although you can mount it on a flat wall you would struggle if you wanted to fit it to the ceiling or at a significant angle as the new stand is limited"

"i have ring doorbell and this is my second camera to cover rear of the house i like that it has good picture quality but there are small hiccups delays loading videos following motion detections every now and then it is not great for £90 product"

"the ring software gives a lot of control over the camera and if you have an amazon alexa it integrates nicely with the camera"

"this is my third ring cam and my first outdoor cam i have two other cheaper cams "

"there is no longer the terrible delay in logging into view the feed when not at home"

"product failed after 48 hours and repeatedly after 5 resets"

"if you can drill your walls and run power over ethernet or have wifi outside then maybe it's for you but not for me unfortunately"

"i won’t hesitate to buy another one when they go back down to £60"

"when it did give a motion alert you have to wait two minutes for it to process before you can see anything so a bit pointless unless you watch live but if the burglars have walked past and out of view they’ll have stolen all of your stuff before you can see them breaking in"

"the initial software updates took the better part of 30 minutes rather than just several but even after that there was still no live view failed to connect "

"if i had known you had to pay to see your recordings i would not have bought"

"if amaxon can just send a new battery i'd be happy to try a new one but i am not paying out for a replacement battery as other people seem to have done after just over a month of use!"

"very disappointed in this"

"i called support and they ran me through all of the checks and told me it was a firmware problem and they would fix it in the next couple of days"

"not massively impressed as we bought 3 outdoor cameras 2 indoor and the ring 3 doorbell and the alarm system"

"tried talking to the community help as this is what ring really on to sort out their problems if you have to hunt forums for answers or rely on the community to solve problems it will get zero marks in my opinion"

"i will return it back!"

"the initial software updates took the better part of 30 minutes rather than just several but even after that there was still no live view failed to connect "

"the only downside is that it sometimes takes too long for the recorded videos to be viewed on my iphone"

"e no literature on anything about actually using the product it's pretty much all trial and error or having to fone services when you can't find the answer on troubleshooting a bit more written info would go an awful long way to make every process easier"

"very slow and streaming drops out all the time"

"the motion triggered video saved to the cloud is choppy and pixelated good luck identifying the criminal if a crime really happens"

"i can’t rate any of the features as it only worked for around 2 hours so i am unable to comment on them"

"dislike constant notification sounds lounge cant disable?"

"according to the device health report everything's fine clearly rubbish pity its quite neat so i'm giving it another chance by assuming this one's duff and ordering a replacement"

"was really disappointed with this as was expecting great things as this was ring but constantly not connecting"

"the unit itself is a very cheap build hence the cheap price"

"waste of time"

"wish i'd done this before buying"

"shame as this could be fantastic baby monitor if working properly"

"even more disappointing is that now looking through the reviews again others seem to have had the same issues with this product"

"very poor spec and low value for money"

"how are you supposed to charge the camera when no plug is supplied"

"same when it rains camera easily obscured by raindrops"

"the app is clunky and unintuitive"

"not sure if i’ve been unlucky or there’s a problem with some cameras batteries but they do the job well when working"

"after being broken into last summer we were advised to get "ring""

"it states you can use it inside looking outside but the motion detectors dont work through windows"

"i spoke to ring and they exchanged the battery cam with the wired version and this is much better"

"what can i say terrible product and in conclusion not fit for purpose"

"app settings are complicated to turn on off change lack of geolocation home away makes the app tedious to use "

"however i have not been able to get it to work with alexa after going into the alexa app and setting it up it keeps saying the code that was sent me is wrong and out dated"

"if you value your privacy and security and would prefer your personal data and camera feed information not to be sold to the highest bidder please avoid these cameras"

"the device is battery powered but cannot be charged directly: you have to remove the battery and connect to a usb charger cable provided but no charger "

"returned unfortunately"

"we had a few other issues during set up but i think this may be pilot error or a wifi connection issue"

"its a 2nd camera we order first we thing a faulty camera and 2nd one doing same thing"

"returning to ring"

"but lasted about 3 months before i had to charge it"

"but that’s only a short time and not a huge issue"

"email very frustrated i would think twice about buying one"

"but next day its stopped working again it dont record and cannot see tbe live view as well but on app its its online"

"i mounted it where it’ll be slightly protected from the elements as i wouldn’t really trust it to last very long if it was exposed to getting rained on regularly etc"

"it’s also disappointing they have not supplied a 360 deg mount for the outside"

"one is useless without the other!"

"read the reviews after i bought two ring new stickup battery cameras to find that all the issues i had experienced of very poor wifi connection despite being in the next room to the access point lack of motion detection and not working through glass windows were all known issues with this device"

"besides the issue the quality of the video was highly unimpressive during the day time"

"only slight niggle is when wi fi is off it sometimes doesn’t reconnect"

"do not select this option as it appears to disable the camera completely and you will have to reinstall it using the outdoor installation option wherever you intend to use it"

"i read mixed reviews on this and so i was a little apprehensive"

"tried talking to the community help as this is what ring really on to sort out their problems if you have to hunt forums for answers or rely on the community to solve problems it will get zero marks in my opinion"

"the router is on the ground floor if i take the camera upstairs directly above the router then the signal is extremely weak and the video is grainy and freezes"

"absolutely disgraceful"

"a constant record function wouldn't go amiss"

"this is particularly annoying when you are not even paying to record"

"it appeared as if it was actually 'dead'"

"however experienced the following major issues: 1 battery only lasts less than 2 weeks"

"i even contacted ring support regarding obtaining an external power supply unit who initially offered to exchange both cameras for the powered version only to retract that offer after they realised they didn’t supply the powered version from ring directly to the uk despite making them aware amazon uk were selling the item"

"motion detection is also very delayed and bear in mind thus does not depend on the speed of your internet connection as they will argue"

"while i can see that the app does indeed tell me the outdoor camera's have a poor signal i can only assume that must be down to subpar wifi transceivers in these things as i can use any other device i own stood riught next to the cameras without issue and wifi analysis shows my phone getting 50mbps+ right next to each camera ring claim they only need 1mbp s "

"what a load of rubbish lose connection all the time even though they are writhing 15ft of the wifi extender just about given up with these as a waste of money"

"the monitoring and data storage subscription is not in reality hugely expensive at £80 per year and covers all associated ring products"

"i have a ring doorbell so this was super easy to add on it took me about two minutes straight from the box in fact took longer to get the box open!"

"the body offers absolutely no protection for the lens so when it rains the lens gets droplets on it and you can't see a thing anyway"

"product is great but not much range of movement once attached to the wall though"

"i have a ring pro doorbell that works no problem and it’s almost 10m from the router so not an issue with my wifi set up"

"battery lasted barely 2 weeks and takes a long time to charge leaving you to need either a second battery or without protection for a time"

"it works sometimes just long enough for you to think it's ok but then drops off the network"

"shame as i wanted the ring doorbell next but now will give them a miss"

"plus you can't do time lapse like you can do on the older stick up cams"

"i already own a ring alarm system and 2 indoor cams and already have a subscription and was reasonably happy with it"

"then the app connected but then said it couldn't complete setup"

"otherwise it’s really not worth it"

"it appears these drop outs can happen anywhere between 4 30 hours after reseating the battery but dropping off the network is pretty much guaranteed"

"motion sensing options poor only 3 zones"

"prodect is not great and when we call ring support line they cannot answer our question why camera stop recording"

"still didn't work"

"dislike constant notification sounds lounge cant disable?"

"i have no problem with my nest smoke alarms or my nest thermostat so if the replacement is also unfit for purpose i shall be buying a nest camera!"

"received today previously opened box with seal sticker cut"

"even when it was on line motion detection was flaky for instance it completely missed the postman but when i opened the door two minutes later motion is captured?"

"update contacted ring about water inside the camera found them to be extremely unhelpful even after sending 3 pictures of a camera full of water"

"only slight niggle is when wi fi is off it sometimes doesn’t reconnect"

"i did also have problems with the live view feature it just would not load a live feed after having the camera for a couple of days"

"the visitor or postman would have to be very patient and wait if this was to work because the delay was so long"

"really irritating and rendering the camera completely pointless until a time where i can get a ladder"

"the second my father's took me hours as his was doing a similar thing the app just hanging when trying to connect"

"i have ring doorbell and this is my second camera to cover rear of the house i like that it has good picture quality but there are small hiccups delays loading videos following motion detections every now and then it is not great for £90 product"

"disapointed because it will not work with my home hub contactd amazon and they were supposed to ring me back to get it working but they didnt"

"to try to prove them wrong i set up a dedicated ap just for them but i can't connect them to it because it's impossible to change the wifi settings"

"this little stick up cam isn't really in the same league as the other ring products it stopped working after 5 months and ring support in the passed has been pretty good but this time i waited on the phone for an hour before giving up"

"item does not work very well does not connect to my alexa and computer after reading some of the reviews for this item its not a good sell sorry"

"e no literature on anything about actually using the product it's pretty much all trial and error or having to fone services when you can't find the answer on troubleshooting a bit more written info would go an awful long way to make every process easier"

"i couldn’t rate it higher"

"well after 3 months cam started switched off self and won't work until i will not take out and put back in battery battery is still charged on 90% and lowest i had 48% and still switched off self i tried reach ring support but not luck!"

"the ring lineup has a good range of products for different needs and with the new ring stick up cam making your home more secure and never been easier"

"update december 2019 camera is now working fine turns out every time it is on the same wifi stream as the ring doorcam2 it has a conflict and will not allow us to connect for live view or notify us of movement"

"only down side is the motion detection doesn't always capture everything at the front as we've had letters in the door but nothing having registered on the system"

"the only gripe i have with this camera is the privacy zone anything behind your set privacy zone s will still trigger the motion detection which is very annoying!"

"we do have other ring products that work fine just the stick up cam with power cable that is unusable"

"it is disappointing that alexa cant be used to make up for the native deficiencies in these cameras monitoring on off etc etc despite coming from the same amazon stable"

"prodect is not great and when we call ring support line they cannot answer our question why camera stop recording"

"for the same signal strength sometimes it will connect to a phone for viewing and sometimes it will refuse"

"i find this ridiculous"

"however all was not good"

"a replacement from ring had exactly the same issues"

"if keeping or sharing of video not allowed "

"otherwise there's no point"

"do not buy these cameras they do not work"

"mine looks out of my drive across the end of a cul de sac so i get some alerts due to cars in the road but they are not enough to bother me"

"they don’t work"

"because of the delays with communications coming from the ring side i was informed by ring support that i was being "limited to 20 minutes""

"i work in it so was expecting the next level of troubleshooting but i was told to phone back in 24 48 hours if it still isn't working?"

"one of my concerns was that it would only work if i was connected to the local wi fi but that's not the case"

"e no literature on anything about actually using the product it's pretty much all trial and error or having to fone services when you can't find the answer on troubleshooting a bit more written info would go an awful long way to make every process easier"

"these are not new units"

"problems tring to get working and intermittently failing"

"the motion sensor isn’t great and while only 3m from the router the wifi connection was poor"

"no weather shielding of power plug"

"but it's surprisingly awful"

"with no wires this product is great for being able to put anywhere really on a high shelf for example is where i have mine"

"only hitch was the length of time it takes to charge the battery and update the software but once that was done it works really well"

"but as you can see the camera is foggy and so useless outdoors in uks climate"

"want ring smoke detectors next 👍 updated 22"

"i have no problem with my nest smoke alarms or my nest thermostat so if the replacement is also unfit for purpose i shall be buying a nest camera!"

"although i'm now pleased with it there's still some issues making ring look a bit amateurish"

"bit of a rip off really you have so long and then you have to pay a prescription each month rip off would not buy again"

"two way talk i use it as a door bell no wires so it doesn't need a feed"

"this camera isn’t coming down!"

"this ring device has never worked i can’t get it to connect to internet due to ill health i’ve had it too long to return it it’s been put on the wall at my front door not connected just an ornament don’t buy this useless item bitterly disappointed"

"the ability to invite other people to view the feed so that they can pop round if they see anything untoward whilst you are away has not been fully tested and applied that is the only drawback for me"

"these cameras have two main faults 1 you can not set the motion range further than 10 15 feet from the location of the camera these do not have the same motion technology as the ring doorbell with can be manually adjusted and extended all you get here is a "motion sensitive" bar that you slide and when on max only gives you around 10 15 feet or range very poor"

"the device is battery powered but cannot be charged directly: you have to remove the battery and connect to a usb charger cable provided but no charger "

"i would basically say that if you want a deterrent then it’s an expensive option"

"many bought then returned or taken down due to poor image quality battery life or push notifications"

"what a load of rubbish lose connection all the time even though they are writhing 15ft of the wifi extender just about given up with these as a waste of money"

"amazon not allowing me to upload any image or video not sure what is happening so can't prove my point"

"product is fine the only real fault is the lack of information received i"

"not just get the notification"

"basically you'll be fine with this for as long as you don't leave your house"

"the router is on the ground floor if i take the camera upstairs directly above the router then the signal is extremely weak and the video is grainy and freezes"

"but given that it was not stated and it is such an obvious feature which has been witheld to induce customers to spend more with ring makes me question whether i would want to invest into a ring system"

"trouble to connect have to pay a monthly charge for access rubbish do not buy rubbish do not buy rubbish do not buy will not connect to my wifi i have excellect wifi do not buy this load of rubbish will not connect to wifi terrible product will not connect again has not connected all day will not connect"

"suspecting a faulty unit i had amazon send another and the replacement had exactly the same issues"

"it states you can use it inside looking outside but the motion detectors dont work through windows"

"very disappointing and although i will give it another charge and try again i’m already thinking of returning"

"anyone around primrose hill london have same problems"

"the problem is with the battery life which is nothing like as advertised"

"my area does not have fibre broadband yet but if the other 2 £20 something cameras work with the connection i have now i just dont understand why this one could not"

"no internal storage and requires the cloud subscription at a very reasonable price"

"absolute garbage"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"i was so excited to get this system but i was very disappointed"

"terrible absolutely terrible"

"i’m returning mine as they must be broken"

"my only gripe with this product is the quality of the wall mounts that come with each camera"

"there is a short lag for the clips to upload to the cloud but i haven’t found this to be a major issue"

"but if they only last a year i will be happy as it’s still more than other more expensive systems"

"firstly the night vision just doesn't work"

"better screen masking options to block areas with plants or false alarm"

"it also provides a link to trouble shoot this problem"

"another main issue is that you cant use local storage without manual downloads or purchase more cloud storage"

"the instructions are pretty useless as this is app based just download the free app and follow the setup prompts"

"night vision has changed to a closer range to cam lense only problem so compared to old xt not quite as good"

"my gripes are you get an intruder the alarm sound on your phone will most likely be inadequate as it uses your notification sounds which are in my experience very short but it also means you get false alarms whenever other notifications come down which can be very frequently"

"delay between motion and detection and notification wasted my money as usual with amazon reviews 😡😡😡"

"i'm just saying that this product is not as good as it claims and for that reason it is way way way over priced"

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"i can't stress enough that some negative reviews on this product are down to simple mistakes from the user not the device this inculdes wifi range and the strength of your wifi unfortunately if your have poor wifi you will have delays and possibly connection issues"

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"i would say that if the camera is situated in a busy area then definitely get a power cable as the batteries will not be reliable and you will spend a fortune on replacing them"

"i need a replacement for this camera it has no and does not work"

"i tried moving the sync module to 3 different positions but nothing changed still a poor signal"

"by the 8th of november it has stopped working"

"must be a faulty camera xt2 the other 2 x xt cameras are working very well indeed no problems at all"

"i wish i had done this broom handle test to begin with as it took three attempts screwing this one camera into brick to find a spot that worked which was a real pain and to be honest i was close to sacking it all off and sending it back for a refund after it didn’t work the second time"

"by the time the app opens 10 12 secs and the awful awful lag catches up whoever was at the door has gone"

"just disappointed"

"will be returning this as its just not good at what it is meant to be good at"

"one of the main selling points "2 year battery life" is a total disaster"

"which is a really pointless requirement when you're talking about outdoor cameras"

"really disappointed"

"the quality is shockingly awful!"

"you can't distinguish faces 10 feet away just not up to amazon's usual quality just thought i had to review as it was quite disappointing"

"well they are really frustrating!"

"the wifi signal is just awful making the camera close to useless for me"

"i live in a small bungalow which doesn’t bode well for a large house really annoying have tried reinstalling camera and showed full bars on wifi but yet again no ‘live view’"

"part of the problem is that the camera lens is quite distorted and out of focus over most of the field of view and is only really sharp in the center of the image"

"incredibly disappointing that it cannot be used as a trigger for alexa or smart home functions"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"awful product delayed triggering time which means someone could get out of view before recording begins"

"actually its outrageously poor considering the cost of the camera and i see already that amazon is offering additional additional mounts for a further £9"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"the quality of the picture is reasonably good in the day time but night vision is pretty poor even at the enhanced quality setting"

"also had to put these up high due to how easy they pop off the wall mount criminals would take them easily lol i’ve just ordered the silicone covers for them so that might help with the cold conditions "

"which means it just hangs from most sockets very untidily"

"biggest waste of money i have ever seen"

"poor show amazon"

"it's an embarrassing product that amazon should not of put there name to"

"the motion detection is delayed so it seems pointless to use it as a communication to talk to deliveries because when they come and the camera records you can’t physically access the live stream as it says ‘camera busy’ as it’s recording?"

"it is now going straight to the garbage where it belongs"

"received the blink xt2 yesterday and was very disapointed"

"if you try to see who's at the door and it fails first time and you try to view again it just says "live view in progress" when it isn't"

"terrible customer service not worthy of the amazon brand in my opinion"

"it's ok but still has faults in design"

"live view absolutely useless"

"this may sound small but its frustrating a little at times"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"if you need to get an appreciation of the kind of issues then read the other reviews and be aware that some of them are based on completely unrealistic expectations"

"i had planned on adding more cameras to the system but im not left wondering if i would just face the same issues again and with less options for placement it could just end up being wasted money"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"do not recommend as you could be wasting time depending on whether they'll send you a working unit or not"

"i’ve been looking at this for a few months and always been put off by some very harsh reviews of poor performance"

"obviously that is not a satisfactory situation as an unwelcome caller may not be registered"

"if i had been aware of the limited range of the motion sensors i would've probably bought something else i will stick with them and buy more cameras eventually"

"if you bear that in mind you can't fault these at all"

"my camera has good wifi signal too but still delay happens"

"this is basically flawed"

"can't fault them at all"

"the camera to wi fi strength reading drops off rapidly with distance and needs a repeater in every room blink give standard complcated answers not applicable to uk internet providers especially with dual frequency routers"

"i am fortunate enough to have a detached house and there is 1 camera on each side 4 "

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"we've had some torrential rain since installing them and the camera housing has withstood the downpour a heavy frost did obscure the lens one night until the sun warmed things up"

"all because a lot of people dont know what they're doing i have a mine field of easy to set up and hack things out there and trying to find a security device i can be sure is safe"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"never written an amazon review before but thought it would be best to warn anyone thinking about wasting money on these"

"i had both cameras mounted within 10 mins i have wooden cladding outside so was quick to do but any surface to screw in the bracket will be quick once you have rawl plugs in if not onto wood"

"i would have been very satisfied except for one massive problem"

"fibre wifi 500mb and this camera is just very slow"

"i did contact customer services and they tried to resolve it and eventually stated it was a hardware issue so they immediately sent me another camera but the replacement is exactly the same"

"99 during the limited time sale"

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"easily removed and stolen"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"in night mode the image is even worse as expected i suppose"

"i would advise hat they are put in a discrete or high position to prevent then being stolen"

"they are truly one of the major infuriating electronics"

"1 failed straight out the box with no sound had a nightmare trying to get it replaced and still waiting support team lied to me telling me it was coming in next "few days" it's already been a week and still not materialised despite it having been sat in the dpd depot for the last 3 days"

"in this time the camera may capture someone approaching your front or rear door then during the 10 seconds break completely miss them entering the property or doing damage or anything else that you may want captured"

"dreadful service"

"blergh live view fails often"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"unless i park the car in exactly the same spot every night and set an exclusion zone around the windows there is no way to avoid this"

"i just wonder if i should have sent it back when i realised there was a connection problems ?"

"the quality is good at distance but the images do become blurred if you zoom in to the max but that being said i think they are good enough"

"they’re brittle plastic and come with just two screws no wall plugs etc"

"constantly losing connection"

"i’m returning mine avoid!"

"if thinking of buying the recommended camera shields for incelment weather again dont bother the wind blows the water onto the cameras and the fixing stems rust its only been two months save your money and yout valuable time avoid blink"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"called blink support and they never heard of error message like this and told me to return it to amazon"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"the only thing the app is missing for me is that you cant mass download the clips all at once you can however mass delete them"

"you get a decent amount of storage allowance"

"ease of installation pir motion detection meaning fewer false triggers free cloud storage thumbnails in the software to quickly indicate what caused the trigger night vision 2 way audio alexa integration etc"

"if they alarm now i get my torch and go look in my garden or ignore them as for watching footage "

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"i've had a blink interior system for some time and i am completely happy with it the video quality and ease of connection operation is unbeatable in my opinion"

"the only slight drawbacks are the max 60 sec recordings before a 10 sec pause but have found so far that 60 sec are ample"

"in some cases the person is already turned around and walked away"

"be prepared for multiple missed events and false alarms"

"another issue the motion detection has is reflections"

"batteries lasted 9 days on the front camera 😂😂 if you want to actually see what's going on at home get a wired one there's literally no point in these the 2 year claim is honestly such nonsense"

"you cant really see faces i spent ages trying to sort it out"

"night vision is poor to okay unless there is some light about"

"daytime quality is ok but the night mode is very blurred"

"one of the three cameras run out of battery after only 5 weeks of use and the other two also shows low battery"

"night vision is very blurry which is a shame because the daytime images are really clear"

"2 battery life is very limited unless you want the camera to be non operational for most of the time"

"would be nice to have a way to reboot the camera and sync module via the app these are working well so far conected to bt home wifi mesh discs edit: few days in a live view on camera and thumbnail snapshot seem to be failing regularly at night when network usage in the house is at its lowest"

"i have ordered and got a washing machine which i love and many household products delivered which is so helpful as i have been told to self isolate"

"9 months later still not fixed the issue reported to management level broken promises of firmware update to address these issues have been unanswered junk camera poor customer support steer clear of this substandard camera that is painful to use"

"update: just 17 days after getting the camera and setting it up i have got a low battery warning"

"when you do a live view there is an awful buzzing sound for a second or so before the audio comes through"

"my garden device is almost dead after one month!"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"must admit i really like these cameras but where they fall down is when it comes to setting a schedule regardless of how many cameras you have linked up you can only set it to turn them all on or all of together"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"don’t even have to worry about the batteries going flat alexa can be set up notify you and even order replacements from amazon"

"also to note sometimes we go or leave by the front door and it doesn’t record"

"did some research & was almost put off by one or two negative reviews"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"4ghz only solution"

"what then happens if the module or the cam loses signal is that the cam does not work you get a blank grey screen on the the app saying disconnected"

"one dissatisfied customer"

"i struggled for a couple of hours to get it set up so alexa would notify of a 'visitor' but eventually gave up and called amazon who looked up the problem and discovered that it only works in the usa and canada and not in the uk yet?"

"however i set one up outside in the daytime it was fine come night time it was virtually impossible to see anything i had to go outside to look because i thought an extremely thick fog had descended it was literally impossible to see anything at all when the motion detector alerted me to movement i can only assume it was a cat but all i could see was eyes as it moved across my patio"

"it is easy to set up trigger areas within the field of view to eliminate spurious alarms"

"on the good side i like the motion detection and how u can choose what to detest radius and u can schedule them although u can’t pick an individual camera to schedule which is annoying "

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"the main failing in my view is that it does not reliably reconnect to the wifi if there has been an outage e"

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"the main problem with this system is the camera quality its poor compared to even the cheap camera systems"

"only limitation is the quality of your wifi signal but the camera system shows how strong the signal is during set up"

"contacted the blink technical support but they were utterly useless repeatedly telling me to make sure it was switched on!"

"had for 1 week reset twice because it lost wifi signal less that 30cm from router first frost this morning camera picture terrible"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"we now have a camera at every access point to the property doors windows gates garden fence and not one of them has lost connectivity despite the large area they’re monitoring"

"however i am pleasantly surprised and am not planning on returning this as it stands"

"up my neighbour going to work this morning very easy to install i think it took me longer drilling the walls with 2 holes i have a really expensive wired cameras set up and they are great i was really socked how easy it was i had to drill holes for my wired installation i wish these were about then"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"night vision camera clicks noisy when comes on and off and red light is switching on and sensitive to light"

"using the built in speaker is a bit clunky !"

"i am copying a statement from the product description down here and please tell me if any part of that would indicate that "hey btw this camera is totally useless without buying an additional module""

"the mount is a bit feeble and it would be simple to steal one of these if it was mounted low down"

"the main problem is the lag in picking up movement"

"all in all i would not recommend purchasing this product and am seriously regretting wasting my money"

"so this was difficult fiddly and time consuming"

"luckily i had positioned the blink in a corner above the front window so it was well tucked away and wasn't easily spotted"

"can’t give 0 stars sadly!"

"only had few months and app on phone showing that battery's are low health mm to say these last for 2 years is crazy as i only used for short views "

"night vision is rather poor you are able to see a person moving from 10m but that's practically it "

"the only negative for me is the lack of full integration with smartthings"

"update: after amazon responded and suggested another camera in addition to the original i have seen further issues with the blink technology and will be returning both cameras"

"these 2 issues make this device completely unsuitable for my needs so now i just use it as a deterrent"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"it never catches the subject for short events"

"negatives: all four cameras have at some point gone offline leading me to have to delete and reinstall hint: make sure you have all the serial number of the cameras recorded in case you have to reboot them i didn't and had to climb back up a ladder to remove the camera and record the number"

"in truth i was just being impatient and it did connect after leaving it long enough to go make a brew"

"also having not adjusted any settings and previously recieving activation notifications despite movement infront of the camera was failing to detect anything"

"when you can't get it to announce that motion detected and run a routine battery will never last week let alone 2 yearsthis claims that it works with alexa but it doesn't say that it's limited function routines are very difficult to get working triggers impossible ifttt helps with g00gle home amazon edited this review!"

"i believe they've been manufactured in humid conditions and fog when the internal temp drops"

"he can do to help the third advisor couldnt be less interested or helpful if he tried telling me to return them this isnt helpful or convenient ive been without the front camera for 3 days now we bought these after being burgled a few months ago safe to say im not happy in the slightest and ive"

"i would like it to automatically connect to my original ssid even if it is a slower connection"

"i am so fed up with going to the door and finding sales people knocking even though i have a sign saying no cold callers"

"i can manually enable them and disable them but that's a massive pain in the ass"

"fundamental design flaw as it’s too easy to steal"

"setup was super easy but please note you need wall plugs if you're installing on brick walls you get screws included in the box but no wall plugs"

"works ok indoors when initially testing out the camera albeit the app is very un user friendly and live feed is very clunky at best like the old days of trying to watch a video over dial up broadband"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"i still have some unresolved issues with the camera"

"i have sky tv the connection to router is through a sky hub maybe this is the reason but i am heart broken and very frustrated"

"junk for money"

"you can section of certain parts of the field of view of the camera to minimise trees & bushes moving around in the wind giving false alerts"

"but this can be helped by being able to set up dead zones in the settings"

"they often don’t work and the camera fires even though it’s set to ignore part i’ve updated the photo in app too "

"not many false alarms sensitivity can be turned down during windy weather and areas of the frame can be ignored so it doesn't pick up buses seen over the back gate "

"overall i'd recommend you buy this product however there are some big issues that may stop you"

"it has no secure mount and is a clip on so would have concerns of theft ironic i know so i have purchased third party secure cradle that screws together"

"the "advanced zoning" doesn't work or is very intermittent on some of the xt2 cameras"

"very easy to install all it takes are a couple of drilled holes and that's it"

"if you have got weak signal near your camera i would recommend you get a tp link powerline wifi extender available on amazon on the positive side: the camera runs on two batteries that are included these are meant to last for two years i haven't had it for long enough to comment on this the camera comes with a bracket and screws included"

"motion detection this is the biggest problem of all"

"now the biggest downside to this system: the night vision!"

"random issues with connection and camera stops recording have to reset the box then"

"just no excuse poorly executed"

"massive delay in showing you the image when you get a notification or just want to view"

"wake up the next day your stuffs gone but at least you’ve got a video of some masked thieves stealing your stuff"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"as is 4 stars only and the price is the saving grace in comparison to other systems on the market"

"they can log into and adjust your system if you are having issues so maintenance is automatic with regular software updates which self install"

"most irritating though was because app kept crashing the number of logins in a session is apparently quickly hit and access cannot continue since user is locked out for an hour for security"

"upon looking on the blink community forum it seems like an on going issue that has yet to be fixed"

"quality is ok but it's a rip off unless it can trigger events might as well put a cheap webcam in a plastic bag"

"i get over 50 alerts per day busy road and battery lasted around 2 months"

"i regret buying them"

"the android app is easy to use but a bit slow to connect"

"i set mine up checked the live feed once then found out that it must have been a fluke because it didn’t work once fitted"

"its massive selling point is the fact the cameras have zero cables!"

"i'm going to look into my legal rights as not fit for purpose but past amazons return window"

"if amazon were to make this camera with the option of hard wiring with both power mains and internet cables this camera would sell like hotcakes"

"i would like to see the ability to connect these to more than one network or ssid as i use a wifi repeater if the repeater goes down for some reason the camera connected to the repeater would be useless"

"okay there are accessories that enable you to enclose the camera in other colours but many will not think of this and will simply not buy the camera as it's black?"

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"this proved to me that this product can’t be good if can only offer a 30day warranty"

"blink support advised i needed another sync module which is not available at that time nor do they have any eta"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"battery life unknown at the moment but the claims are 2 years the app is super simple and useful too as it allows all settings to be done from anywhere any time"

"do not waste your money"

"i’m returning mine as they must be broken"

"to make things worse technical support makes you waste time when contacting them with the usual "try to move the camera" "try to change batteries" "try restarting it" etc"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"just no excuse poorly executed"

"at night the infrared image is useless most of the time"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"i was quite excited to try out this camera but was disappointed by the lag time its nuts upto 7 seconds lag viewing live footage"

"currently the app lacks a schedule to arm or disarm the system"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"its seems to me like the product has been rushed out in beta form and is not yet fit for purpose"

"unfortunately i'm unable to recomment this product the basics here is it needs to be reliable enough to leave and bring up footage when needed not constantly check its connected"

"appalling product and dire customer service"

"there is an unacceptable delay between the camera picking up moment and the image appearing on your phone or tablet"

"the only way to turn it off is to remove the batteries"

"other times it picks up motion in the disabled grid"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"do not believe the slick adverts for this unit as they paint a false picture they are obviously primed with knowing someone is at the door etc"

"waste of money and i regret resent buying"

"my biggest issue was the night vision when there was any other light from lichen windows or the ir light on a different security camera"

"on tripped recordings they all miss the initial stages with the recorded footage only capturing the final moments such as the ‘intruder’ walking away"

"could do with a locking screw to stop it being removed so easily"

"but the supplied mounting is utter crap"

"works with echo devices but you need a fast upload and download speed for this to work else alexa will fail to connect"

"ironically a picture on the amazon sales listing which i saw before purchase shows the camera mounted at an entrance door which is in a reachable position"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"but its grossley underdeveloped lot more work needed to make this a "market leader""

"the camera brackets are a bit flimsy and i am worried that the next gale will blow them of the brackets"

"g frosty morning the images become unusable because of condensation!"